Disqus and JAWS

Disqus and JAWS have navigation issues. When “Forms Mode” is activated on Jaws, the user is forced to rely heavily on the labels given to the text boxes and to the comment related links. They aren’t clearly labeled to begin with. A blind blogger using JAWS has no way of knowing where he or she is typing or clicking. 

Tori, my friend who uses JAWS and is trying to explain the issue to me, said the box prompt would read something like “link graphic s1600 1000048587379,” which tells her nothing, but if it read, “link graphic submit,” that would tell her that it was the submit button. 

Note that the numbers for the “Link graphic S1600” item were random (since that’s how they seem to Tori, anyway). The only thing guaranteed is the “link graphic S1600” part.  And if all the text boxes say, “your name,” as their label in the html coding then Tori doesn’t know what box is for what.  But if the html coding was to be changed so that it read, “your name,” “your e-mail,” “your website” and so on, then Tori, and many other bling bloggers, would know where to click. 

This post might seem a bit random and technical. I just wanted to make it as brief and as precise as possible, in order to forward the link to someone from the Disqus Help Desk. I have been exchanging messages with Ryan—an extremely supportive representative—and I hope this post explains at least one of the issues my blind blogger friends are having with Disqus.

Please read “From Behind the Blur” if you want to know why this issue is so important to me.
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6 comments:

  1. lilacwolf11/17/2011

    I don't think a lot of people even think about the blind surfing the internet...but why not?  There are so many support softwares out there.  Thank you for speaking up.

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  2. Great post Magaly! Excellent Tori is helping us to understand ;o)

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